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The Website Is Logging Me Out

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If you are being logged out of the website:

Happening often and randomly: 

  • Are you using a third party download manager/-accelerator/website spider? 
    • Please turn it off as we do not support these, it may be opening too many connections at the same time
  • Do you have too many downloads going at the same time?
    • Reduce the number of downloads.
  • Do you have too many tabs open with streaming content? 
    • Close the browser tabs you are not watching, each tab may be opening a connection to our servers.

If it happens when you access a specific scene:

  • Please contact us by submitting a ticket - include the site this is happening on, and the scene Title or URL (you can copy this from the Address bar in your browser), and we will look into it. 

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